Step 03 — AI Redesign

How will humans and AI deliver this work?

For each activity, choose how the work will be done. Each mode counts as a share of today's time — a simple rule of thumb, so every team is measured the same way. These are hypotheses to test, not decisions.

Human-led

People do most of the work; AI plays little or no part. Facilitation, workshops, negotiations, sensitive conversations.

Counts as the same time as today

Human + AI

People drive and lead; AI helps a lot — drafting, analysing, summarising.

Counts as about 70% of today's time

AI-led

Agentic work: AI agents do the work; people review, supervise and make the decisions.

Counts as about 40% of today's time

Wherever AI informs decisions about people or customers, keep a named person accountable, check results for errors and bias, and be open about where AI is used. Some uses — like hiring or performance decisions — count as high-risk under the EU AI Act.

Client feature delivery

2 FTE today · 7 activities

Activity	Future work mode	Hours / week
Clarify client and product requests 10% of time today		8 h → 8 h
Design the solution and plan the work 12% of time today		9.6 h → 9.6 h
Build the feature 33% of time today		26.4 h → 10.6 h
Test and fix bugs 20% of time today		16 h → 6.4 h
Review code and approve changes 8% of time today		6.4 h → 4.5 h
Deploy to live and monitor the release 10% of time today		8 h → 5.6 h
Support clients after launch 7% of time today		5.6 h → 5.6 h

Workload today

80 h / week

Future workload

50.2 h / week

Potential capacity released

29.8 h / week

FTE equivalent

~0.74 FTE

Safe releases

0 FTE today · 0 activities

Add activities and FTE for this value stream in Step 02 first.

Product quality

0 FTE today · 0 activities

Add activities and FTE for this value stream in Step 02 first.

Infrastructure and server health

0 FTE today · 0 activities

Add activities and FTE for this value stream in Step 02 first.

Across all value streams (saved)

~0.74 FTE potential capacity released

2.00 FTE of work today → 1.26 FTE in the future — 37% of today's human effort released. Potential capacity, not headcount savings — what it goes to is decided in the next steps.

Continue to Future Work →